Catalyst Shared Services (CSS)
Modeled after the operations we’ve built at top tier technology companies like OpenAI, Stripe, and Zendesk; the Catalyst Shared Services (CSS) model is for leaders who want to stay engaged, but only where they’re needed.
BPO operations require almost full delegation, and EOR based teams require hands on management.
Shared Services threads the needle, allowing you to simply:
• Make key decisions
• Provide high level direction
• Benefit from the results
Unrivalled support, unequalled results
Outsourcing designed for sustainable success.
Employer
Of
Record
Catalyst Shared Services
Business Process Outsourcing
Initial process transfer/buildout is just the beginning
Setting ambitious goals, monitoring, and course correcting
Not just “lift and shift” – we get it done and improve it
Ensuring productivity and providing direction
Not just helping to set and adhere, but taking ownership
For example ongoing training on emerging issues and trends
Where limitless control meets complete autonomy
Shared Services is our most popular offering because it provides you with the best of both worlds. High performing teams full of top 1% talent. Shockingly low costs that are unattainable in many countries. As much control as you need, and as much autonomy as you want to give.
Experience building world class operations for the best companies is what gives Catalyst BPX its edge. Let our edge become your competitive advantage.
Our process - simple, fast, effective
Consultation Call
We’ll discuss objectives, timeline, and budget. By the end we know exactly how we can help you, and you'll have results in 2-6 weeks.
Approve Talent
We search for your talent while finalizing the plans and agreement. When hires are approved and the agreement is signed, we're ready to start.
Transition, Train, Benefit
Based on your needs, your team at Catalyst quickly identifies processes to build or transfer. Playbooks are developed and new hires are trained. That's it - your new teams are your new competitive advantage!Our Services
Complete Control
Employer Of Record (EOR)
• Sourcing and hiring top 1% talent
• Payroll & benefits management
• HR, IT, & facilities support
• Labor law compliance
Partners In Success
Catalyst Shared Services (CSS)
• All the benefits of EOR
• SLA and goal-setting
• Onboarding & quality assurance
• Performance & program management
Full Delegation
Business Process Outsourcing (BPO)
• Our full-service offering
• Finance & Accounting
• Customer Experience
• Operations & Data Entry
