MODERN OUTSOURCING POWERING GROWTH
Level the playing field and take on the world
Our leadership team built cutting-edge operations as executives at successful companies like Stripe, Zendesk, and ClickUp, filling their networks with top talent.
Now they’re offering to become part of your management team, making it easy for you to delegate and scale. Experience the difference with Catalyst BPX’s smarter outsourcing solutions.
OUR SERVICES:
Unleash the benefits of outsourcing for your company
Complete Control
Employer Of Record (EOR)
• Sourcing and hiring top 1% talent
• Payroll & benefits management
• HR, IT, & facilities support
• Labor law compliance
Partners In Success
Catalyst Shared Services (CSS)
• All the benefits of EOR
• SLA and goal-setting
• Onboarding & quality assurance
• Performance & program management
Full Delegation
Business Process Outsourcing (BPO)
• Our full-service offering
• Finance & Accounting
• Customer Experience
• Operations & Data Entry
We'll help your business thrive
Better Results
Beat benchmarks and industry standards at 70%+ lower cost. 95%+ CSAT, 120%+ net retention, and more.
Complete Security
Our SOC 2 Type 1 & ISO27001 certifications guarantee your data and processes are in safe hands.
On Your Schedule
Available in any time zone and hired within 2-6 weeks. Scale effortlessly with our innovative staffing model.
Top 1% Talent
We’ve written about how to reliably hire the best, and we walk the talk. Low cost doesn’t have to mean low quality.
Fewer Distractions
Extensive experience, carefully designed process, and rigorous QA ensure we add leverage, not errors.
A Winning Culture
We build deep relationships and tight alignment in all of our partnerships, with culture as the foundation.
Our process - simple, fast, effective
Consultation Call
We’ll discuss objectives, timeline, and budget. By the end we know exactly how we can help you, and you'll have results in 2-6 weeks.
Approve Talent
We search for your talent while finalizing the plans and agreement. When hires are approved and the agreement is signed, we're ready to start.
Transition, Train, Benefit
Based on your needs, your team at Catalyst quickly identifies processes to build or transfer. Playbooks are developed and new hires are trained. That's it - your new teams are your new competitive advantage!Our partnerships speak for themselves
We worked together to build offshore functions at ClickUp, and were set on creating something head and shoulders above the rest of the market. The Catalyst team didn’t disappoint. They hired teams across half the orgs in the company and the results spoke for themselves. CSAT, SLA’s, and quota attainment were on par with our US teams, above industry standards.
– Shane Noe, VP People
The Catalyst BPX leadership team is amazing! They worked with me at Zendesk on our offshore teams and operations. Their experience with other tech companies was helpful because we didn’t have to explain much about what we needed. They’re also the type of team that will really execute and get work done well, even when you aren’t watching them every day. This was a huge relief for me as a leader, and overall the engagement was a huge improvement from the Accenture deployment we had before.
– VP Customer Support
As a small business owner it is SO hard to deal with everything yourself. Especially when you don’t have experience in areas like finance and accounting that are essential to keeping your business running. Catalyst BPX built out our entire finance function and ensured we were GAAP and tax compliant. They’ve been incredibly on top of everything for us and I love not having to worry about any of it!
– Len Concepcion, Flora’s Restaurants Founder
Head and shoulders above the rest
We were set on creating something head and shoulders above the rest of the market. The Catalyst team didn’t disappoint. They hired teams across half the orgs in the company and the results spoke for themselves. CSAT, SLA’s, and quota attainment were on par with our US teams, above industry standards.
– Shane Noe, VP People
Huge improvement over Accenture
The Catalyst BPX leadership team is amazing! Their experience with other tech companies was helpful because we didn’t have to explain much about what we needed. Overall the experience was a huge improvement over the Accenture deployment we had before.
– Kathy Dalpes, VP Customer Support
I love not having to worry
As a small business owner it is SO hard to deal with everything yourself. Especially with limited experience. Catalyst BPX built out our entire finance function and ensured we were GAAP and tax compliant. They’ve been on top of everything for us and I love not having to worry about any of it.
– Len Concepcion, Flora’s Restaurants Founder
Innovation & excellence.
The higher bar we hold ourselves to.
Standard BPOs often hire only from other BPOs
As little as 2 weeks, and no more than 6
No need to sacrifice results for savings
We know how to bring together the strengths of both
We make autonomous, proactive teams – not errors
Cultural & operational integration is key to success
Know exactly what you’re getting
We provide everything clearly & upfront
