OUR STORY

Finding Excellence

As leaders at top tier companies like Stripe and Zendesk, Catalyst BPX’s founders learned what true operational excellence looked like.

This level of performance was found in-house, where they built exceptionally effective offshore teams. They were surprised to find that the traditional BPOs they tried to work with failed every time to meet that bar.

Why Catalyst BPX

An Innovation

With this knowledge in hand, we had to right the wrongs of the BPO industry.

No more overcharging, no more opaque charges, and no more slowly training inexperienced talent. We made it our mission to create convenient, global access to operations that were both exceptional and affordable.

Employer of Record (EOR)

From Dream To Reality

We're already helping clients around the world, including leaders like OpenAI and ClickUp, build operations with unparalleled ROI. We'd love our top 1% talent & operations to be a part of your success.

business process outsourcing

Our Values

Unmatched Quality

Our most core value. We’re raising the bar on operational excellence, globally.

Be Truly You

We believe our best work happens in an environment of psychological safety.

Learning Without Limits

We deliver the best by continuously learning from each other and our clients.

Own it

Sustained success is only possible through commitment and accountability.

No Status Quo

Whether in life or in business, if you’re not innovating you’re falling behind.

Customers At The Center

If it doesn’t ultimately benefit our clients we don't do it. Period.

Meet Our Leadership Team

Our team comes from a variety of backgrounds but we all share a common mindset.

We’re passionate about building the best operations in the world, and about connecting the best talent to the businesses that need them.

Alex Small
Co-founder, Investor

Edna Tabadero
CFO

Shierly Sison
Head of Operations

top offshore talent

Career

Working at Catalyst BPX offers an exciting opportunity to join us in shaping the future of business.

We compensate our teams well because we know they are the best. We also ensure a collaborative environment that let’s us all do our best work.

One of our core values is “Be Truly You”, because we hire for curiosity, integrity, and excellence, and want it all to shine through. At Catalyst BPX we’re a community who helps both our customers and each other reach new heights.

What others say about us

5.0

We worked together to build offshore functions at ClickUp, and were set on creating something head and shoulders above the rest of the market. The Catalyst team didn’t disappoint. They hired teams across half the orgs in the company and the results spoke for themselves. CSAT, SLA’s, and quota attainment were on par with our US teams, above industry standards.

– Shane Noe, VP People

5.0

The Catalyst BPX leadership team is amazing! They worked with me at Zendesk on our offshore teams and operations. Their experience with other tech companies was helpful because we didn’t have to explain much about what we needed. They’re also the type of team that will really execute and get work done well, even when you aren’t watching them every day. This was a huge relief for me as a leader, and overall the engagement was a huge improvement from the Accenture deployment we had before. 

– VP Customer Support

5.0

As a small business owner it is SO hard to deal with everything yourself. Especially when you don’t have experience in areas like finance and accounting that are essential to keeping your business running. Catalyst BPX built out our entire finance function and ensured we were GAAP and tax compliant. They’ve been incredibly on top of everything for us and I love not having to worry about any of it!

– Len Concepcion, Flora’s Restaurants Founder

flora's logo catalyst bpx client