Actionable insight from deep experience
Our founders understood what true operational excellence looks like; building it for others and seeing it in action.
Now, we ensure every leader we hire is steeped in the operations and leadership of high-performing teams.
They come to us from top companies like Stripe and Zendesk, with experience ranging from customer support and finance to complex global partnerships.
Top 1% talent for superior performance.
Augmented by our labor sourcing experience in countries like Mexico and the Philippines, unrivaled talent networks and a deep talent pool combine for greater value and superior performance.
Bold innovation for smarter, modern outsourcing.
No more overcharging, opaque invoices, or error-ridden results. Our mission is to create convenient, global access to exceptionally high ROI operations. And underlying it all is our cost-plus pricing model, offering extreme flexibility.
We're already helping leading companies like OpenAI and ClickUp become the next great operators.
Our values
Unmatched quality
Raising the bar on operational excellence, without compromise.
Customers at the center
Doing only what is in our client's best interest. No exceptions.
Learning without limits
Growing businesses and careers requires continuous learning.
Ownership mindset
Sustained success is only possible through commitment and accountability.
Break the status quo
If you’re not innovating you’re falling behind. We're here to modernize.
Authenticity
We hire only the very best and encourage complete authenticity.
Meet our leadership team
Our team comes from a variety of backgrounds but we all share a common mindset.
We’re passionate about building the best operations in the world, and about connecting the best talent to the businesses that need them.
Join Catalyst in shaping the future of outsourcing
Working at Catalyst BPX offers an exciting opportunity to join us in shaping the future of business.
We compensate our teams well because we know they are the best. We also ensure a collaborative environment that let’s us all do our best work.
One of our core values is “Authenticity”, because we hire for curiosity, integrity, and excellence, and want it all to shine through. At Catalyst BPX we’re a community who helps both our customers and each other reach new heights.
What others say about us
We worked together to build offshore functions at ClickUp, and were set on creating something head and shoulders above the rest of the market. The Catalyst team didn’t disappoint. They hired teams across half the orgs in the company and the results spoke for themselves. CSAT, SLA’s, and quota attainment were on par with our US teams, above industry standards.
– Shane Noe, VP People
The Catalyst BPX leadership team is amazing! They worked with me at Zendesk on our offshore teams and operations. Their experience with other tech companies was helpful because we didn’t have to explain much about what we needed. They’re also the type of team that will really execute and get work done well, even when you aren’t watching them every day. This was a huge relief for me as a leader, and overall the engagement was a huge improvement from the Accenture deployment we had before.
– VP Customer Support
As a small business owner it is SO hard to deal with everything yourself. Especially when you don’t have experience in areas like finance and accounting that are essential to keeping your business running. Catalyst BPX built out our entire finance function and ensured we were GAAP and tax compliant. They’ve been incredibly on top of everything for us and I love not having to worry about any of it!
– Len Concepcion, Flora’s Restaurants Founder
Head and shoulders above the rest
We were set on creating something head and shoulders above the rest of the market. The Catalyst team didn’t disappoint. They hired teams across half the orgs in the company and the results spoke for themselves. CSAT, SLA’s, and quota attainment were on par with our US teams, above industry standards.
– Shane Noe, VP People
Huge improvement over Accenture
The Catalyst BPX leadership team is amazing! Their experience with other tech companies was helpful because we didn’t have to explain much about what we needed. Overall the experience was a huge improvement over the Accenture deployment we had before.
– Kathy Dalpes, VP Customer Support
I love not having to worry
As a small business owner it is SO hard to deal with everything yourself. Especially with limited experience. Catalyst BPX built out our entire finance function and ensured we were GAAP and tax compliant. They’ve been on top of everything for us and I love not having to worry about any of it.
– Len Concepcion, Flora’s Restaurants Founder
