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Cut cost, not performance.

Tired of the headaches?
So were we.

That’s why we built Catalyst BPX to be your dedicated global ops team. Bringing in-house quality, without the in-house costs.
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Our services

Trusted by the world's leading companies

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Surprising talent.
More surprising savings.

We build the world’s highest performing offshore teams, bringing you top quality at a fraction of the cost.
Finance & Accounting

Seamless financial operations

From payroll to financial planning, we keep your business on solid ground.

Accounting

Accounting

Tax Filings & Compliance

Accounts Payable

Collections/ Accounts Receivable

Order Operations

Procurement

Financial Planning & Analysis

Streamline operations with reliable support

Expert services that save time, reduce costs, and enhance productivity.

Data Entry

Recruiting

People Operations

IT Help Desk & Administration

Virtual Assistants

Executive Administration

Deliver exceptional customer experiences

Deliver top-tier customer service that builds loyalty and enhances satisfaction across every touchpoint.

Omnichannel Support

Technical Support

Enterprise Support

Quality Assurance

Workforce Management

CX Analytics

Seamless financial operations

From payroll to financial planning, we keep your business on solid ground.

Accounting

Payroll Management

Tax Filings & Compliance

Accounts Payable

Collections/ Accounts Receivable

Order Operations

Procurement

Financial Planning & Analysis

Streamline operations with reliable support

Expert services that save time, reduce costs, and enhance productivity.

Data Entry

Recruiting

People Operations

IT Help Desk & Administration

Virtual Assistants

Executive Administration

Deliver exceptional customer experiences

Deliver top-tier customer service that builds loyalty and enhances satisfaction across every touchpoint.

Omnichannel Support

Technical Support

Enterprise Support

Quality Assurance

Workforce Management

CX Analytics

Choose your ideal partnership model:

EOR

Employer Of Record
Streamlined
  • End-To-End Talent Acquisition
  • Payroll and Benefits Management
  • Employee Lifecycle, HR, & Legal Support
  • IT Provisioning & Maintenance
  • Strategic Partner In-region
  • Onboarding & Ongoing Training
  • Performance and Quality Management
  • Daily Hands-on Management
  • Fully Accountable To Targets & SLAs
  • Specialized Functional & System Expertise
Complete control and flexibility to manage your team.
Learn more

CSS

Catalyst Shared Services
Our flagship offering, most flexible
  • End-To-End Talent Acquisition
  • Payroll and Benefits Management
  • Employee Lifecycle, HR, & Legal Support
  • IT Provisioning & Maintenance
  • Strategic Partner In-region
Customizable Add-Ons:
  • Onboarding & Ongoing Training
  • Performance and Quality Management
  • Daily Hands-on Management
  • Fully Accountable To Targets & SLAs
  • Specialized Functional & System Expertise

A custom solution that can be adapted to your needs. Only what you need, when you need it.

Learn more

BPO

Business Process Outsourcing
All-inclusive
  • End-To-End Talent Acquisition
  • Payroll and Benefits Management
  • Employee Lifecycle, HR, & Legal Support
  • IT Provisioning & Maintenance
  • Strategic Partner In-region
  • Onboarding & Ongoing Training
  • Performance and Quality Management
  • Daily Hands-on Management
  • Fully Accountable To Targets & SLAs
  • Specialized Functional & System Expertise
End-to-end support and management for your team.
Learn more

Choose your ideal partnership model:

EOR

Employer Of Record
Streamlined
  • End-To-End Talent Acquisition
  • Payroll and Benefits Management
  • Employee Lifecycle, HR, & Legal Support
  • IT Provisioning & Maintenance
  • Strategic Partner In-region
  • Onboarding & Ongoing Training
  • Performance and Quality Management
  • Daily Hands-on Management
  • Fully Accountable To Targets & SLAs
  • Specialized Functional & System Expertise
Complete control and flexibility to manage your team.
Learn more

CSS

Catalyst Shared Services
Our flagship offering, most flexible
  • End-To-End Talent Acquisition
  • Payroll and Benefits Management
  • Employee Lifecycle, HR, & Legal Support
  • IT Provisioning & Maintenance
  • Strategic Partner In-region
Customizable Add-Ons:
  • Onboarding & Ongoing Training
  • Performance and Quality Management
  • Daily Hands-on Management
  • Fully Accountable To Targets & SLAs
  • Specialized Functional & System Expertise

A custom solution that can be adapted to your needs. Only what you need, when you need it.

Learn more

BPO

Business Process Outsourcing
All-inclusive
  • End-To-End Talent Acquisition
  • Payroll and Benefits Management
  • Employee Lifecycle, HR, & Legal Support
  • IT Provisioning & Maintenance
  • Strategic Partner In-region
  • Onboarding & Ongoing Training
  • Performance and Quality Management
  • Daily Hands-on Management
  • Fully Accountable To Targets & SLAs
  • Specialized Functional & System Expertise
End-to-end support and management for your team.
Learn more

The operations partner for those who demand quality.

Leaders like OpenAI, Zendesk, and ClickUp trust us to build high-performance offshore teams.
Why? Because we deliver unmatched efficiency and hire the industry’s top talent.
Ready to get started?
Contact us
  • Result
60% reduction in operational costs
Drastic backlog reductions across procurement, accounts payable, collections, and more
  • Services used
  • Finance & Accounting
  • Back Office

Powering OpenAI’s financial operations with Catalyst BPX

Learn more
  • Result
8-point  improvement in gross margin
Reduced costs by 65% while maintaining high service quality
Increased efficiency in finance operations
  • Services used
  • Back Office
  • Customer Experience
  • Finance & Accounting

How the Catalyst BPX team scaled ClickUp's comprehensive global operations

Learn more
  • Result
96% customer satisfaction achieved
87.5% reduction in First Response Time
40%  decrease in employee attrition
  • Services used
  • Back Office
  • Customer Experience
  • Finance & Accounting

How Catalyst BPX transformed Zendesk’s Customer Experience across global markets

Learn more

Partnership that’s built for you

The Catalyst Edge

Redefining the BPO experience.
  • Customer-first
Built around you: exceptional service, transparent pricing, zero surprises.
  • Top talent
We recruit and retain A-players, leveraging our networks to bring you the best talent in the industry.
  • Proven leadership
We have experience driving profitability and margin improvements for the world’s fastest-growing companies.
  • Flexible partnerships
Your team, your rules. Stay hands-on with your team and processes or delegate as much as you need.
  • Innovation-driven
Learning directly from leading AI companies, integrating cutting-edge AI tools to enhance your business operations.

Our process: simple, fast, and effective

Consultation call

We work together to define your goals, timeline, and budget.

Approve talent

We source top-tier talent while finalizing the details, ensuring we’re ready to launch as soon as you are.

Transition, train, succeed

We train and transition your new team seamlessly, setting them up to drive your success.

Ready to transform your business?
Save time, cut costs, and access top talent in just 6-8 weeks.
Get started

Get in touch

Contact Us

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Get in touch

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Please enable JavaScript in your browser to complete this form.
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© 2024 Catalyst BPX, All rights reserved
  • Manage Your Cookies