OPERATE LIKE LEADING TECHNOLOGY COMPANIES

Transform Your Operations And Save 70%+ With Top 1% Global Talent

Unusually strong operations at unheard of prices. It’s every company’s dream, and every provider says they’re the key.

But it’s not easy to find investments that really lend a competitive advantage.

As leaders at top tier companies like Stripe, Zendesk, and ClickUp, we made that dream a reality. Now we’re helping companies like yours do the same.

A best-in-class experience

Why do business the hard way? Catalyst BPX allows you to achieve your offshore operations vision with unmatched ease, quality, & flexibility.

The world’s most innovative companies rely on us for efficiency & growth

We'll help your business thrive

BPO Exceptional Results​

Exceptional Results

Beat benchmarks and industry standards at low cost. 95%+ CSAT, 120%+ net retention, and more.

Complete Security BPO

Complete Security

Our SOC 2 Type 1 & ISO27001 certifications guarantee your data and processes are in safe hands.

On Your Schedule

Available in any time zone and hired within 2-6 weeks. Take the effort out of scaling.

business process outsourcing top tier talent

Top 1% Talent

We’ve written at length about how to reliably hire the best, and we walk the talk.

business process outsourcing bpo fewer distructions

Fewer Distractions

Extensive experience, carefully designed process, and rigorous QA ensure we add leverage, not errors.

bpo winning culture

A Winning Culture

We build deep relationships and tight alignment in all of our partnerships, with culture as the foundation.

Our process - simple, fast, effective

Business Process Outsourcing BPO
STEP 1

Consultation Call

We’ll discuss objectives, timeline, and budget. By the end we know exactly how we can help you, and you'll have results in 2-6 weeks.

STEP 2

Approve Talent

We search for your talent while finalizing the plans and agreement. When hires are approved and the agreement is signed, we're ready to start.

STEP 3

Transition, Train, Benefit

Based on your needs, your team at Catalyst quickly identifies processes to build or transfer. Playbooks are developed and new hires are trained. That's it - your new teams are your new competitive advantage!

Our partnerships speak for themselves

5.0

We worked together to build offshore functions at ClickUp, and were set on creating something head and shoulders above the rest of the market. The Catalyst team didn’t disappoint. They hired teams across half the orgs in the company and the results spoke for themselves. CSAT, SLA’s, and quota attainment were on par with our US teams, above industry standards.

– Shane Noe, VP People

5.0

The Catalyst BPX leadership team is amazing! They worked with me at Zendesk on our offshore teams and operations. Their experience with other tech companies was helpful because we didn’t have to explain much about what we needed. They’re also the type of team that will really execute and get work done well, even when you aren’t watching them every day. This was a huge relief for me as a leader, and overall the engagement was a huge improvement from the Accenture deployment we had before. 

– VP Customer Support

5.0

As a small business owner it is SO hard to deal with everything yourself. Especially when you don’t have experience in areas like finance and accounting that are essential to keeping your business running. Catalyst BPX built out our entire finance function and ensured we were GAAP and tax compliant. They’ve been incredibly on top of everything for us and I love not having to worry about any of it!

– Len Concepcion, Flora’s Restaurants Founder

flora's logo catalyst bpx client

Innovation & excellence.
The higher bar we hold ourselves to.

The Ultimate Guide to Recruiting for Top Talent
Most Low Cost BPOs
Traditional
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Modern BPO
Talent networks in top tech companies

Standard BPOs often hire only from other BPOs

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Rapid onboarding

As little as 2 weeks, and no more than 6

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Improved KPIs: CSAT, Sales, SLAs, & more

No need to sacrifice results for savings

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Tech company & BPO veterans

We know how to bring together the strengths of both

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Time back to focus on your mission

We make autonomous, proactive teams – not errors

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Seamless extension of your team

Cultural & operational integration is key to success

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Meet talent before you pay or commit

Know exactly what you’re getting

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Transparent pricing

We provide everything clearly & upfront

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