THE #1 BPO PARTNER FOR

Better Results.
Lower Costs.
Any Team.

“We worked together to build offshore functions at ClickUp, and were set on creating something head and shoulders above the rest of the market. The Catalyst team didn’t disappoint. They hired teams across half the orgs in the company and the results spoke for themselves. CSAT, SLA’s, and quota attainment were on par with our US teams, above industry standards.”

Shane Noe, VP People @ ClickUp

Schedule a free 30-minute consultation, or write us a message.

Our Most Popular Offshore Services

 Our BPO services are comprehensive. With each team member we provide all of the recruiting, IT support, training, management, and tooling needed to ensure a fully autonomous and high ROI investment.

Business Process Outsourcing (BPO) icon

Business Process Outsourcing (BPO)

• Customer Support
• Finance & Accounting
• Sales Development
• Enterprise Customer Success
• And much more

Employer of Record (EOR) icon

Catalyst Employer Services (CES)

• Recruiting & HR
• Payroll
• IT & Equipment
• Benefits Admin
• Legal Compliance

$250/month per employee
vs. $500+ for Deel, which doesn’t include hands-on payroll, HR, IT, and more.

Business Performance Management (BPM) Consulting icon

Business Process Consulting (BPC)

• Triage & Escalations
• Ticket Routing
• Account Reconciliations
• List Building
• System Configuration

 

Business Process Consulting (BPC) icon

Business Performance Management (BPM) Consulting

• Strategic Alignment Frameworks
• Decision-making Structures
• Goal-setting Systems
• Planning Processes
• Accountability Management

You don't have to wonder.
Our services will help your business thrive.

Why Businesses Are Choosing Catalyst BPX​ the modern bpo

Exceptional Results

Beat benchmarks and industry standards at low cost. 95%+ CSAT, 120%+ net retention, and more.

Complete Security BPO

Complete Security

Our SOC 2 Type 1 & ISO27001 certifications guarantee your data is in safe hands.

Services that fit your schedule

On Your Schedule

Available in any time zone and hired within 2-6 weeks. Take the effort out of scaling.

business process outsourcing top tier talent

Top 1% Talent

We’ve written influential articles on how to reliably hire the best, and we walk the talk.

business process outsourcing bpo fewer distructions

Fewer Distractions

Extensive experience, carefully designed process, and rigorous QA ensure we add leverage, not errors.

Winning Culture

A Winning Culture

Culture as strong as our performance allows for deep relationships and alignment between teams.

Our solutions are catalysts, driving growth & efficiency

premium business process outsourcing bpo Philippines

Many BPOs promise significant cost savings and quality, but often they provide either high quality at a steep price or low quality at a reduced cost. Neither truly improves ROI. At Catalyst BPX, we break the mold by offering world-class quality alongside more than 70% in cost savings, ensuring your ROI triples.

best business process outsourcing bpo company

What others say about us

5.0

I worked with much of the Catalyst team at ClickUp. They hired some very strong talent in the Philippines and helped us improve processes. They’re easy to work with and will deliver real ROI.

 

– VP People

5.0

The Catalyst team has a track record of making businesses better. I worked with them many times at Zendesk, and every time I was impressed by their ability to improve teams and processes. We could count on them to actually execute and get things done – not just talk. I highly recommend working with them to optimize your business.

 

– VP Finance

5.0

As a new small business owner, I needed a partner who was able to do more than just run existing processes. We had to set up almost our entire financial system from scratch while growing fast. Catalyst took this over completely and allowed me to focus on running the rest of the business.

– Len Concepcion, Flora’s Founder

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