THE #1 BPO PARTNER FOR
Better Results.
Lower Costs.
Any Team.
“We worked together to build offshore functions at ClickUp, and were set on creating something head and shoulders above the rest of the market. The Catalyst team didn’t disappoint. They hired teams across half the orgs in the company and the results spoke for themselves. CSAT, SLA’s, and quota attainment were on par with our US teams, above industry standards.”
Shane Noe, VP People @ ClickUp
Schedule a free 30-minute consultation, or write us a message.
Our Most Popular Offshore Services
Our BPO services are comprehensive. With each team member we provide all of the recruiting, IT support, training, management, and tooling needed to ensure a fully autonomous and high ROI investment.
Business Process Outsourcing (BPO)
• Customer Support
• Finance & Accounting
• Sales Development
• Enterprise Customer Success
• And much more
Catalyst Employer Services (CES)
• Recruiting & HR
• Payroll
• IT & Equipment
• Benefits Admin
• Legal Compliance
$250/month per employee
vs. $500+ for Deel, which doesn’t include hands-on payroll, HR, IT, and more.
Business Process Consulting (BPC)
• Triage & Escalations
• Ticket Routing
• Account Reconciliations
• List Building
• System Configuration
Business Performance Management (BPM) Consulting
• Strategic Alignment Frameworks
• Decision-making Structures
• Goal-setting Systems
• Planning Processes
• Accountability Management
We'll help your business thrive
Better Results
Beat benchmarks and industry standards at 70%+ lower cost. 95%+ CSAT, 120%+ net retention, and more.
Complete Security
Our SOC 2 Type 1 & ISO27001 certifications guarantee your data and processes are in safe hands.
On Your Schedule
Available in any time zone and hired within 2-6 weeks. Scale effortlessly with our innovative staffing model.
Top 1% Talent
We’ve written about how to reliably hire the best, and we walk the talk. Low cost doesn’t have to mean low quality.
Fewer Distractions
Extensive experience, carefully designed process, and rigorous QA ensure we add leverage, not errors.
A Winning Culture
We build deep relationships and tight alignment in all of our partnerships, with culture as the foundation.
Our solutions are catalysts, driving growth & efficiency
Many BPOs promise significant cost savings and quality, but often they provide either high quality at a steep price or low quality at a reduced cost. Neither truly improves ROI. At Catalyst BPX, we break the mold by offering world-class quality alongside more than 70% in cost savings, ensuring your ROI triples.
What others say about us
I worked with much of the Catalyst team at ClickUp. They hired some very strong talent in the Philippines and helped us improve processes. They’re easy to work with and will deliver real ROI.
– VP People
The Catalyst team has a track record of making businesses better. I worked with them many times at Zendesk, and every time I was impressed by their ability to improve teams and processes. We could count on them to actually execute and get things done – not just talk. I highly recommend working with them to optimize your business.
– VP Finance
As a new small business owner, I needed a partner who was able to do more than just run existing processes. We had to set up almost our entire financial system from scratch while growing fast. Catalyst took this over completely and allowed me to focus on running the rest of the business.
– Len Concepcion, Flora’s Founder
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