📈 From Cost Center to Strategic Asset: The New Role of Outsourcing
For years, business process outsourcing (BPO) was seen as a tool for cutting costs. Offshoring back-office tasks to reduce overhead. That playbook worked when margins were thin and efficiency was the only goal. But in 2025, the role of outsourcing has changed dramatically. Today’s BPO is about scale. Flexibility. Resilience. It’s a lever for accelerating […]
